Product life cycles for many products are ________, forcing companies to not only become ________ in design but also to communicate changes and needs to suppliers and distributors.
- shrinking rapidly, more flexible
- shrinking rapidly, less flexible
- growing rapidly, more flexible
- growing rapidly, less flexible
All portions of the material production from __________ to ___________ are considered to be a linked chain under the supply chain concept.
- work in process, final customer
- raw material, work in process
- work in process, raw material
- raw material, final customer
To get the most profit, a company should________
- Provide little customer service
- Provide high production costs
- Provide the lowest inventory investment
- Provide the highest distribution costs
Finance must keep investment and costs low. This can be done by___________
- Increasing inventory so inventory investment is at a maximum
- Decreasing the number of plants and warehouses
- Producing small quantities
- Using short production runs
Today the concepts of ______ manufacturing stress the need to supply customers with what they want when they want it and to keep inventories at a _______.
- TQM, maximum
- Six Sigma, maximum
- JIT, minimum
- ISO 9000, minimum
The concept of having ____ department(s) responsible for the flow of materials, from supplier through production to consumer, is relatively new.
- one
- multiple
- functional
- none of the above
Materials management is also called____________
- Distribution planning
- Control and logistics management
- Both of the above
- Neither of the above
Materials management is a coordinating function responsible for planning and controlling materials flow. Its objective(s) is/are:
- Maximize the use of the firm's resources
- Provide the required level of customer service
- Both of the above
- Neither of the above
_______ and ______ are costs that increase or decrease with the quantity sold.
- Direct labor, indirect material
- Direct labor, direct material
- Indirect labor, indirect material
- Indirect labor, direct material
Inventory not only makes up a portion of the cost of goods sold but has to be purchased at the beginning of production to be processed into finished goods. This type of inventory is called _____________.
- work-in-process
- finished goods
- raw materials
- none of the above
A good planning system must consider:
- What are we going to make?
- What does it take to make it?
- What do we have and need?
- All of the above
_______ is the capability of manufacturing to produce goods and services.
- Capacity
- Priority
- Planning
- Control
________ is responsible for analyzing the marketplace and deciding the firm's response, the markets to be served, the products supplied, and desired levels of customer service.
- Marketing
- Finance
- Production
- Engineering
______ must satisfy the demands of the marketplace. It does so by using plants, machinery, equipment, labor, and materials as efficiently as possible.
- Marketing
- Finance
- Production
- Engineering
The _____________________ is a plan for the production of individual end items.
Purchasing and ___________ represent the implementation and control phase of the production planning and control system.
- production activity control (PAC)
- material requirements planning (MRP)
- just-in-time (JIT)
- marketing
A _________ strategy means producing the amounts demanded at any given time.
- production leveling
- chase
- subcontracting
- TQM
In the _____________ environment, several product options exist (e.g., automobiles) and the customer is not willing to wait until the product is made. Therefore manufacturers produce and stock standard component parts.
- make-to-order
- assemble-to-order
- level production
- make-to-stock
____________ is the first step in a manufacturing planning and control system.
- Production planning
- Achieving the forecast
- Maintaining the required inventory levels
- Maintaining the planned backlog
The cost of a _________ that is too large equals the cost of turning away business.
- production plan
- backlog
- resource plan
- capacity plan
The MRP forms a vital link between sales and production as follows:
- The MRP makes possible valid order promises.
- The MRP is a plan of what is to be produced and when.
- The MRP is a contract between marketing and manufacturing.
- All of the above
The information needed to develop an MPR includes:
- The production plan
- Forecasts for individual end items
- Actual orders received from customers and for stock replenishments.
- All of the above
A schedule is satisfactory when:
- Capacity is greater than the production plan
- It doesn't specify to the plant when to start production
- Capacity is consistent with the production plan
- It doesn't specify to the plant when to stop production
The objectives in developing an MRP include:
- To maintain the desired level of customer service by maintaining finished goods inventory levels or by scheduling to meet customer delivery requirements
- To make the best use of material, labor, and equipment
- To maintain inventory investment at the required levels
- All of the above
To reach its objectives, the master production schedule must:
- Satisfy customer demand
- Be outside the capacity of manufacturing
- Be outside the guidelines of the production plan
- Be outside both the capacity of manufacturing and the guidelines of the production plan
The first step in preparing an MPS is:
- Resolve differences between the preliminary MPS and the capacity available.
- Check the preliminary MRP against available capacity.
- Develop a preliminary MRP.
- Develop a rough-cut capacity plan.
Critical resources in rough-cut capacity planning include:
- Bottle-neck operations
- Labor
- Critical materials
- All of the above
It is possible to increase the available capacity by:
- Using fewer workers
- Scheduling overtime
- Limiting subcontracting
- Rerouting away from other work centers
In the __________________ environment, many different end items are made from a small number of components.
- make-to-stock
- make-to-order
- assembly-to-order
- engineer-to-order
In the __________________ environment, many end items can be made from combinations of basic components and subassemblies.
- make-to-stock
- make-to-order
- assembly-to-order
- engineer-to-order
The sides, ends, legs, and tops of tables are ________ demand items.
- dependent
- independent
- forecast
- calculated
Since _______ demand is not related to the demand for any other assemblies or products, it must be ___________.
- dependent, forecast
- dependent, calculated
- independent, forecast
- independent, calculated
All major inputs to the MRP system include:
- Master production schedule and bill of material
- Bill of material and inventory records
- Inventory records and master production schedule
- Master production schedule, inventory records, and bills of material
The ___________ is a statement of which end items are to be produced, their quantity, and the dates they are to be completed.
- MRP
- MPS
- inventory record
- bill of materials
The bill of materials shows all the parts required to make __________.
- one item
- the MPR
- work-in-process inventory
- raw materials inventory
A _________ is used when companies usually make more than one product and the same components are often used in several products.
- single-level bill
- multiple bill
- multilevel bill
- product tree
Financially, inventories are very important to manufacturing companies and represent _________ of total assets on the balance sheet.
- 10% to 45%
- 25% to 40%
- 20% to 60%
- 50% to 80%
__________ are purchased items received that have not entered the production process. They include purchased materials, component parts, and sub-assemblies.
- Raw materials
- Work-in-process
- Finished goods
- MRO supplies
___________ include hand tools, spare parts, lubricants, and cleaning supplies.
- Raw materials
- Work-in-process
- Finished goods
- MRO supplies
Inventory serves as a buffer between:
- Supply and demand
- Finished goods and component availability
- Customer demand and finished goods
- All of the above
__________ inventory is held to cover random unpredictable changes in supply and demand or lead time.
- Anticipation
- Fluctuation
- Lot-size
- Transportation
_______is a measure of customer service.
- Percentage of orders shipped on schedule
- Percentage of line items shipped on schedule
- Order-days out of stock
- All of the above
Storing inventory requires ___________________ and as inventory increases, so do these costs.
- space and workers
- workers and equipment
- space and equipment
- space, workers, and equipment
Liabilities are obligations or amounts owed by a company and include:
- Accounts payable
- Wages payable
- Long-term debt
- All of the above
The risks in carrying inventory are:
- Obsolescence and damage
- Damage and pilferage
- Pilferage and deterioration
- Obsolescence, damage, pilferage, and deterioration
________ is the costs incurred in the process of making revenue.
- Income
- Cost of goods sold
- Expenses
- Retained earnings
A(n) _____________ lists all the parts needed to make one complete assembly.
- summarized parts list
- indented bill
- multilevel bill
- single-level bill
___________ is the process of multiplying the requirements by the usage quantity and recording the appropriate requirements throughout the product tree.
- Offsetting
- Planning orders
- Lead time
- Exploding
_______________ means that authorization is given to purchasing to buy the necessary material or to manufacturing to make the component.
- Planned order release
- Releasing an order
- Scheduled receipts
- Open orders
____________ are orders placed on manufacturing or on a vendor and represent a commitment to make or buy.
- Planned order releases
- Releasing orders
- Scheduled receipts
- Open orders
______________involves long-range capacity resource requirements and is directly linked to production planning.
- Resource planning
- MRP
- Capacity requirements planning
- Rough-cut capacity planning
Resource planning involves changes in staffing, capital equipment, product design, or other facilities that take a ________ time to ___________.
- short, acquire and eliminate
- long, acquire and eliminate
- short, utilize and change
- long, utilize and change
The inputs needed for a CRP include:
- Open shop orders
- Planned order released
- Routings
- All of the above
The Gregorian calendar:
- Has an equal number of days per month
- Spreads holidays evenly throughout the year
- Works on a decimal base
- Presents problems for manufacturing planning and control
Capacity needs to be measured:
- At the machine or individual worker level
- At the work center level
- At the plant level
- All of the above
_____________ is the number of hours a work center can be used.
- Demonstrated capacity
- Rated capacity
- Available hours
- Utilization
Rated capacity is calculated by taking into account the work center ___________.
- utilization and efficiency
- utilization and demonstrated capacity
- efficiency and production
- efficiency and demonstrated capacity
The term _____________means that the work center is overloaded and the term ________________ means the work center is under loaded.
- undercapacity, overcapacity
- overcapacity, under capacity
- overcapacity, utilization
- utilization, under capacity
In the _________ run, capacity ________ be adjusted.
- short, can
- short, cannot
- long, cannot
- none of the above
If the workload in a manufacturing plan cannot be changed, an alternative is to:
- Schedule overtime
- Schedule undertime
- Adjust the workforce by hiring
- All of the above
______________is concerned with the production of high-volume standard products.
- Flow manufacturing
- Intermittent manufacturing
- Product manufacturing
- All of the above
Routings are fixed and work centers are arranged according to the routing in ________________.
- flow manufacturing
- intermittent manufacturing
- product manufacturing
- all of the above
Flow of work through the shop is varied and depends on the design of a particular product. In _____________, as orders are processed, they will take more time at one workstation than at another. Thus, the work flow is not balanced.
- flow manufacturing
- intermittent manufacturing
- product manufacturing
- all of the above
An example of project manufacturing is:
- Gasoline
- Automobiles
- Appliances
- Large shipbuilding
The __________________ contains a list of the single-level components and quantities needed to assemble a parent item.
- work center master file
- item master file
- product structure file (bill of material file)
- routing file
The _________________ collects all of the relevant data on a work center.
- work center master file
- item master file
- product structure file (bill of material file)
- routing file
Each active manufacturing order has a record in the _____________________.
- work center master file
- item master file
- product structure file (bill of material file)
- shop order master file
_________ is the amount of time the job is waiting at a work center before an operation begins.
- Queue time
- Setup time
- Run time
- Wait time
The transit time between work centers is ____________.
- setup time
- run time
- wait time
- move time
_______________ is a method of reducing manufacturing lead time. The order is split into two or more lots and run on two or more machines simultaneously.
- Operation overlapping
- Operation splitting
- Infinite loading
- Backward scheduling
On average, manufacturing firms spend about ________ of their sales dollars on the purchase of raw materials, components, and supplies.
The objectives of purchasing include:
- Obtaining the goods and services at the highest price
- Obtaining goods and services of the lowest quality
- Ensuring the best possible service and prompt delivery by the supplier
- Obtaining goods and services at any quantity
A ________________ is a legal offer to purchase.
- quotation
- purchase order
- receiving order
- supplier's invoice
When the supplier's invoice is received, the following should agree:
- The purchase order, the receiving report, and the invoice
- The purchase order, the work order, and the production report
- The receiving report, the quotation, and the material specification
- The material specification, the purchase requisition, and the invoice
In purchasing an item or service from a supplier, which factor is not included when specifications are being developed?
- Delivery requirement
- Quantity requirements
- Price requirements
- Functional requirement
________ is the systematic use of techniques that identify a required function, establish a value for that function, and finally provide the function at the lowest overall cost.
- Cost analysis
- Functional analysis
- Value analysis
- Functional specifications
_______ is most often used in wholesale or retail businesses but is also used extensively in manufacturing.
- Description by brand
- Description by specification
- Description by function
- Description by buyer
___________specifications and standard specifications are the two major sources of specifications or ways of describing a product.
- Functional
- Buyer
- Marketing
- Production
______ sourcing is the use of more than one supplier for an item.
- Single
- Multiple
- Sole
- Engineering
Materials such as copper, coal, wheat, meat, and metals are:
- Standard products
- Items of small value
- Made-to-order items
- Commodities
_______________ occurs when a customer's order is received.
- Demand management
- Forecasting
- Random variation
- Order processing
Trends:
- Are level
- Have no change from period to period
- Can rise or fall
- All of the above
______________ is usually thought of as occurring on a yearly basis, but it can also occur on a weekly or even daily basis.
- Seasonality
- Random variation
- A cycle
- A trend
Over a span of several years and even decades, wavelike increases and decreases in the economy influence demand and are called _________.
- seasonality
- random variation
- cycles
- trends
______________ demand items need to be forecast.
- Independent
- Dependent
- Both independent and dependent
- Neither independent nor dependent
The near future holds _____ uncertainty than (as) the far future.
- less
- more
- the same
- all of the above
_______________ techniques are projections based on judgment, intuition, and informed opinions.
- Extrinsic forecasting
- Quantitative forecasting
- Intrinsic forecasting
- Qualitative forecasting
The Delphi method:
- Uses a panel of experts who give their opinion on what is likely to happen
- Consists of projections based on external indicators that relate to the demand for a company's products
- Uses economic indicators, such as housing starts and gasoline consumption, to forecast demand
- Uses historical data to forecast demand
Products likely to have seasonal or periodic demand patterns include:
- Toilet paper and paper towels
- Toothpaste and deodorant
- Skis and lawnmowers
- Milk and meat
______________ exists when the cumulative actual demand varies from the cumulative forecast.
- Forecast error
- Random variation
- Mean absolute deviation
- Bias